30 day money-back guarantee + free return shipping

SHIPPING


AUSTRALIAN SHIPPING

All orders are shipped from our distribution centre in Sydney, either using Sendle or Australia Post. Once your parcel has left our distribution centre, it is the responsibility of Australia Post & Sendle. We will endeavour to assist you with any shipping queries.

Free standard (3-5 day) shipping on orders of one pair. You can opt for express shipping for an additional $10.

Free Express shipping on orders of two pairs or more (takes 1 - 3 business days*)

*Please be advised that shipping delays are out of our control. Please contact us at hello@emilybraidwood.com if you have not received your package and we will do our best to help. 

If you spend over $50 (two or more pairs) express shipping is FREE.

INTERNATIONAL SHIPPING 

Please bear in mind we ship from Australia. We have a number of couriers that we choose for worldwide shipping to ensure you receive your EB footbeds as soon as possible. Please note we subsidise your international shipping :)

Express shipping 3-8 business days*

1 pair: $32.00AUD 2 pairs: $42.00AUD 3 pairs: $54.00AUD

4+ pairs: $60.00AUD

Standard shipping 6-12 business days*

1 pair: $17.00AUD 2 pairs: $29.00AUD 3 pairs: $38.00AUD

4+ pairs: $45.00AUD

* Please note, that this is an indication only. Holiday periods and other circumstances may delay shipping times.


SIMPLE RETURNS

Return Cost

We will provide a return label for the return post. After we receive the returned item we will process your refund.

30 Day Wear ‘Em In Guarantee

Our Wear ‘Em In Guarantee allows you to wear the footbeds in your shoes for 30 days. If you’re not raving about them to your bestie, we’ll happily refund or exchange your purchase.

Returns and Exchanges

We will happily return or exchange your purchase within 30 days. Please see our full refund and returns page here. Please contact us returns@emilybraidwood.com if you have any questions.